Try these simple steps before reaching out to helpdesk.
Option 1
Close all browser tabs and browser, then return to https://learning.samvle.com/ and try logging in again
Option 2
Close all browser tabs and clear your internet browser cache for the past 24 hours then return to https://learning.samvle.com/ and try logging in again
Option 3
Ensure you do not have a space before or after your username and password when trying to login. Many browsers add a hidden space when auto completing the username and password which leads to the username or password not being accepted.
Password Reset